Contact Us
A tool not working as expected? Want to propose a new AI software? Questions about AI at Chapman? IS&T is here to help.
Ways to Reach Us
Submit a Request via IS&T
Use Chapman's official IS&T portal to submit a support ticket, request an AI tool review, or ask about approved software for your department or course.
Go to IS&T Contact Page →Propose a New AI Tool
Know of an AI tool that should be on our approved list? Submit a proposal through IS&T and our team will evaluate it against Chapman's security and privacy standards.
Submit a Proposal →General AI Questions
Have a broader question about AI policy, teaching strategies, or research guidelines? Reach out through IS&T and we'll connect you with the right person.
Ask a Question →IS&T support is available during standard business hours. Requests submitted outside these hours are reviewed the next business day.
For AI Hub–specific questions, include "AI Hub" in your subject line so our team can route your request quickly.
Send an Email →Call the IS&T Service Desk directly for urgent issues or when you need real-time assistance with an AI tool.
Call IS&T →Have a Question?
IS&T is happy to help with AI tool reviews, access requests, or any questions about using AI responsibly at Chapman.